Team Manager, Complex Needs Team

Global Healthcare Jobs, an innovative and committed recruitment agency has a new permanent position available for a Team Manager within the Complex Needs Team to work full time based in Jersey.

The salary for this permanent Team Manager job is up to £74,599 per annum.

Main duties:

• As first line manager, strategically and operationally lead the initial assessment and high risk decision making about referrals of children requiring a range of social work interventions including those in need of immediate care and protection. Ensuring effective information gathering by the team to enable professional decision making within set timescales.
• Lead on the communication and coordination of a multi-agency response to high profile or high risk and complex situations involving children, young people and families. Involving, advising and assisting senior stakeholders within CYPES, Government Ministers and the communications team as required to provide accurate and timely information in the event of media interest.
• Appraise and monitor the performance of the team, which includes senior practitioners, social workers, family support workers and administrative personnel in order to achieve optimum outcomes for children, young people and their families within defined and agreed budgets. Provide guidance, coaching and mentoring necessary for each team member to maintain the highest standards of personal and professional conduct.
• Develop strategies and staff guidance to ensure standards of practice and care are delivered. Identify individual staff training and development needs as well as developing an annual team business and training plan in line with CYPES and strategic plans.
• Control quality and levels of service in line with Key Performance Indicators and co-ordinate the collection of statistical data and research into international developments in best practice in order to contribute to service developments and the strategic and business planning process.
• Develop strategies and guidance and provide specialist expertise and oversight to all staff, colleagues and stakeholders to ensure the robust assessment, care planning and review of children, young people and families needs on a day to day basis and high standards of practice and care for vulnerable individuals, their families and carers.
• Deliver first line response to all queries, complaints, data protection and subject access enquiries, ensuring appropriate advice and guidance is obtained from lead officers, legal advisors, information governance or appropriate senior colleagues where necessary, to deliver excellent customer service and maintain and build confidence in social services.
• Develop and maintain an effective communication network, liaising with the people who use our services, their carers, appropriate professionals and professional groupings, to ensure that they are all aware of the relevant referral procedures and the range of services and resources available, and to develop and manage effective joint working protocols across agency and professional boundaries.

Requirements of this role:

• A social Work Qualification or equivalent.
• Understanding of relevant legislation.
• Minimum 5 years Social Work experience particularly in Safeguarding.
• Minimum 2 years Team Manager experience – Please show evidence in CV.
• Registered or eligible for registration.
• Understanding, knowledge and ability to follow guidelines to ensure compliance with Health & Safety at Work, Data Protection and other statutory requirements.
• This post requires registration with the relevant health professional council/governing body (Social Care England).

Contact:
This Team Manager job is advertised by Charlie Reeve; if you are interested in this position please click above to apply now.

Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients’ requirements.

As a pioneer of diverse recruitment, Global Healthcare Jobs is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.

Global Healthcare Jobs takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).

With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Global Healthcare Jobs is best placed to undertake a fair and thorough selection process.

Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.