Adult Support Officer

Global Healthcare Jobs, an innovative and committed recruitment agency has a new permanent position available for a Support Officer Mental Health Team to work full time based in Camden, London.

The salary for this permanent job is up to £26,037

Location: Camden, N7 (please consider the location and your route before applying)

Hours: Will be on a rota basis and comprise of: Earlies 08:00-16:00, Mid shift: 10:00-18:00 Late: 13:00-21:00 and Sleep-in: 13:00-14:00 sleeping between 23:00-08:00

Support Officer

Our Client don’t only believe that everyone deserves a safe, secure, affordable home. They also believe that everyone deserves to realise their full potential and lead a fulfilling life.

Their Mental Health team is vital to helping them deliver on this vision. They work to transform the life experience of people with mental health support needs. The support they provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and their customers’ support needs can include psychosis, forensic and personality disorders.

Join their Mental Health team as a Mental Health Support Officer

They have spent the last 10 years designing our services to be fully psychologically informed. Most of their services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All their services provide regular reflective practice spaces to their colleagues to formulate complex cases and find constructive ways forward. All these measures make them the ideal partner for NHS trusts across London with whom they deliver several integrated services.

They believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.

They offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.

They’re an organisation with strong values. They keep their promises; they do a great job; they value diversity; they work together; and they look for ways to improve. These are what make them such a great team, working together as one to achieve their vision.

The role

They have a fantastic opportunity for someone to join them in the position of Support Worker in Camden London. The service provides 12 self contained flats for customers with complex mental health needs a safe place to live where they can grow their skills to help enable them to live an independent life. Customers can come and go from the service as per their care plans. Developing customers to enable social and community interactions is a key part of this service.

Your responsibilities will include:

• Working on a rota basis, Including sleep in shifts
• Complying with all relevant policies & procedures, including but not limited to: Safeguarding, Health & Safety, Customer care, Equality & Diversity, the Code of Conduct etc
• Carrying out assessments to identify and prioritise needs
• Developing and maintaining positive links with key stakeholders
• Creating an environment that promotes opportunities for customers to develop, learn and enable skills towards independence
• Adhering to One Housing’s confidentiality polices at all times
• Providing a comprehensive support planning service to customers in line with the department’s policies, procedures and approach
• Ensuring customers are fully informed of their rights and responsibilities regarding the service, and are enabled and empowered to get involved in the running of the service through consultation and participation
• Setting up and maintaining customer files and ensure that accurate and up to date records are kept of support provided to customers in accordance with HCS policies including updating on the MPS IT system
• Making full use of IT & other technologies for appropriate tasks, including the use of word processing, spreadsheets, email etc

What you will need to succeed

They are looking for someone who believes in working together as part of a team, who shares their values and who is friendly, engaged and committed to achieving great outcomes for their customers.

The successful candidate will:

• Demonstrable experience of working with vulnerable adults
• Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus
• Experience of promoting Equality & Diversity
• The ability to represent One Housing to other agencies and companies where necessary
• Strong time management skills and ability to prioritise workload
• The ability to communicate effectively in writing including the preparation of letters reports & file notes
• The ability to contribute to effective team working
• IT skills including use of Microsoft packages such as word

The offer:

• Your holidays are important to us. Take up to 28 days annual leave plus bank holidays
• Lean travel. Spread the cost of your commute with a season ticket loans and their Cycle2Work scheme, open to all colleagues
• Looking forward to your big bucket list trip? You can buy or sell up to five days annual leave each year
• Get paid to do good. They offer you two days off on full pay each year to volunteer in their communities
• Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare
• They’re here for you. Their employee assistance programme offers counselling and support for you and your family 24/7

Contact:

This job is advertised by Sam Kittle if you are interested in this position please click above to apply now.

We welcome applications within a residential or supported living setting from care home managers, deputy managers, care coordinators, key workers, childcare workers and more as we might have other roles applicable to you.

Due to the high volume of applications, we receive, regretfully we are only able to respond to candidates who meet our clients’ requirements.

As a pioneer of diverse recruitment, Global Healthcare Jobs is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.

Global Healthcare Jobs takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).

With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Global Healthcare Jobs is best placed to undertake a fair and thorough selection process.

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.