Head of Service – Community Led Support Team

Global Healthcare Jobs, an innovative and committed recruitment agency has a new permanent position available for a Service Manager within the Community Led Support Team to work full time based in Swindon.

The salary for this permanent Service Manager job is up to £73,416per annum.

Main duties:

• You will ensure that your service areas are delivering safe and effective services as described within relevant statutory duties. The aim is the delivery of a high quality, effective and efficient services for Swindon residents, delivered within the required outcomes of the Council’s plan.
• You will represent your service areas at the Quality and Assurance Board, preparing and presenting detailed performance reports that ensure the voice if the person using our service is heard and valued. Learning from Quality Assurance, complaints and Safeguarding Adult Reviews, inform your effective service improvement plans.
• You will lead on several continuous improvement deliverables across the service, and ensure delivery of agreed savings and cost reduction plans.
• You will provide specialist advice and input to the development and delivery of policy, strategy, and inspection activity, working with other specialist areas to ensure a corporate and collaborative approach.
• You will work with the Senior Leadership Team to support the preparation and delivery of briefings and presentations for Members, the Director of Adult Services and the Corporate Director Adult Services, Health & Housing.
• You will solve problems and manage complex strategy development, taking the most complex decisions, applying greatest discretion and judgement in relation to the policy guidelines.
• You will ensure effective stakeholder management, developing, managing and supporting external partnerships/relations, and working with key internal stakeholders to ensure a responsive and proactive delivery of the service that delivers the Council’s outcomes and meetings the needs of the people we serve.
• You oversee the planned audit activity in your services areas in line with the Adult performance framework and governance, working with your peers to improve care and support where it does not yet meet the standard of quality that people should experience.
• You will maintain and update the knowledge of the service throughout the organisation including the updating of policy and practice, developing best practice and contributing to continuous improvement in service delivery.
• You will support the collection of data that you will analyse to inform our continuous improvement journey, recognising the experience and voice of the person as a valued data source.

Requirements of the Service Manager:

• CQSW, DipSW, BA Social Work of equivalent professional qualification.
• Management qualification at least at Level 4.
• At least 1 years’ experience of supervising professional staff.
• Knowledge of relevant childcare legislation.
• Ability to travel independently to all required areas by the job’s responsibilities.

Contact:
This Service Manager job is advertised by Zehnn Young; if you are interested in this position please click above to apply now.

Due to the high volume of applications we receive, regretfully we are only able to respond to candidates who meet our clients’ requirements.

As a pioneer of diverse recruitment, Global Healthcare Jobs is proud to encourage applicants from diverse backgrounds as our pool of candidates is very much reflective of the clients that candidates will support within their role. This very much played a significant in previously winning ‘Best Candidate Care’ at the Recruiter Awards as well being a two-time finalist for the same award.

Global Healthcare Jobs takes great pride in building candidate and client relationships that promote Equality, Diversity and Inclusion (EDI).

With recruitment consultants and all other employees undertaking annual online training on EDI and many other compliance training courses, Global Healthcare Jobs is best placed to undertake a fair and thorough selection process.

Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.