Band 5 Duty and Support Officer- Drug and Alcohol Service Team

May 31, 2026
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Deadline date:

Job Description

JOB-20240911-46972578

Job Title: Band 5 Duty and Support Officer
Specialism: Drug and Alcohol Service
Job Location: Douglas, UK
Salary: Β£33 per hour

Embark on an exciting journey as a Band 5 Duty and Support Officer within the Drug and Alcohol Service in the beautiful locale of Douglas, UK. Earning Β£33 per hour, this is a unique opportunity to make a significant impact on individuals’ lives while working closely with a dynamic team. Whether you seek full-time or part-time hours, this role offers the flexibility and fulfilment you desire.

Perks and benefits:

– Hourly Salary: Enjoy the security and flexibility of an outstanding hourly rate of Β£33, giving you financial peace of mind and rewarding your hard work.
– Full Time/Part Time: Choose a work schedule that suits your lifestyle, providing the perfect balance between professional and personal commitments.
– Professional Development: Access opportunities for continued professional growth, ensuring you stay at the cutting edge of your field.
– Work-Life Balance: Benefit from a balanced work environment that promotes your overall wellbeing and job satisfaction.
– Collaborative Team: Be part of a supportive and passionate team dedicated to making a real difference in the community.

What you will do:

– Act as a Duty Officer, offering initial contact and support to patients outside of planned appointments, including drug testing and issuing prescriptions.
– Accept self-referrals and screen new referrals, determining priority based on eligibility criteria.
– Serve as a keyworker for patients with low complexity, engaging in multi-disciplinary assessment, treatment, and support planning.
– Support community detoxification and implement post-detox relapse prevention strategies.
– Independently make professional decisions on care delivery and risk management in various situations.
– Collaborate with the multi-disciplinary team in risk assessment and treatment modification.
– Participate in multi-disciplinary team activities and ensure the delivery of care according to individual care plans.
– Build and maintain therapeutic relationships with patients, carers, and families.
– Engage patients in activities tailored to their holistic health needs.
– Develop and deliver patient-specific interventions and negotiate to ensure compliance with other professionals and agencies.
– Operate as the Duty Officer, providing essential support and advice during crisis situations.
– Conduct Take Home Naloxone (THN) Training for patients at risk of opioid overdose.
– Screen and refer eligible cases to Tier 2 service providers, promoting coordinated care.
– Maintain accurate patient records and data entry within the electronic Health & Social Care database.
– Communicate effectively with all stakeholders in line with the Data Protection Act 2018.
– Fulfil all policy and procedural adherence requirements.
– Actively participate in health education and community service provision.

Douglas offers a scenic and vibrant setting to live and work, with a rich cultural heritage and a welcoming community. Enjoy the perfect blend of professional fulfilment and an enviable lifestyle, surrounded by the natural beauty of the Isle of Man. Join us in making a positive impact as part of an inspiring and supportive team!

Working with GHJ:

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